We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse ePacket or EMS or USPS depending on the weight and size of the product
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
The color was darker than expected, in general the bag is not bad but it is very small and not comfortable. Well, what did you want for 1200?
The order came quickly 2 weeks. The bag is small, it looks cute and neat. The seams are even, the locks are all working, there are no creases. All as in the picture. Color matches. Packed well. I advise everyone.
The bag is very pretty.
Less than expected. In reality looks cheap
Very fast shipping! In a week it reached moscow. The bag is beautiful, but not very sewn. Threads stick out. The smell faded almost immediately. Narrow top, but inside roomy. It is not convenient to fully enter the hand. Rivets on the sides do not allow the bag to open wider. It's hard to pull out the phone, the iron chain catches the skin. I wear the bag for 2 days, but it bends already. See the photo. Horizontal line on the reverse side. The one who wears not only the phone in the purse-under the weight, it will bend strongly and lose shape. Seller highly recommend. But the bag... Beautiful, but the quality of tailoring and narrow top is not very.
the bag looks like in the pictures
The bag is good, but there are small scratches.
Exactly as in the picture. Nice bag of good quality. The size is perfect. I am delighted.
Love it! Looks exactly like on pictures, very pretty. I would recommend!
Received in less than 2 weeks, the bag is beautiful,
I really liked the handbag, delivered as promised, on time, thank you.
Quality at good 4, there are fading in front of the bag in the photo is visible. In general, the handbag is small pretty, very nice, i liked it. Thank you. Only touches are sad, they are noticeable! As if not new ((. Packing for 5.
I ordered 29.04, i received 13.05!! Handbag neat, small, threads do not stick out, a small smell. All as in the picture. Purchase satisfied, recommend