We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse ePacket or EMS or USPS depending on the weight and size of the product
Yes. We provide shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
The goods came quickly, the price pleased. But for this price do not expect quality. The bag is not very sewn. The chain is weak. Inside the lining is not present. Maybe i'll go out with her a couple of times.
Receivedbin good condition..the product is good and clean..i might order some more..
Bag fully matches. does not smell, stitched well) i'm happy
As in the photo, thank you
Very beautiful handbag, the smell, of course, from it incredible)))) but already weathered, for 200r this is a find
Czekałam long but opłacało the is cudowna, and not until the small What the spodziewałam
The child is happy. And came quickly
Ordered 31/03 received 27/05 in Belgium
To gomel delivery 3 weeks. Quality pleased. It looks small, but the phone, keys and a small wallet will fit without problems. Inside was a vacuum bag, so the handbag did not crumple. The store sent quickly. Thank you.
The addresses of delivery in kazan free 32, and the order of priyshov on lyatoshinsky 18b. duzha tsim is not pre-satisfied
For their money, the bag is not bad, but during the transportation on it there were deepening, which do not straighten, thanks to the mail, as a whole the order is satisfied
Cool bag, do not wait for such money of some super quality, the smell is unpleasant, there is no lining inside, but it's cool, the chain is removed, attached your strap
Reached super-fast, 16 days before st. petersburg (although there was a recently record and 10 days), in good condition, looks like in the picture